FAQs

What is Worry Free Registration?

We understand how important the City of Oaks Marathon is to our runners, which is why we’re committed to providing a seamless race experience. If we’re forced to cancel before the race begins for any reason, you will receive your entire registration fee back in the form of race credit, which will not expire for one year and can be applied to any Capstone Races event.

We’ve also waived our normal deferral fee, giving you the flexibility to defer your registration for race credit at no extra charge.

Please note that our “No Refund” and “No Transfer” policies will still be in effect for this race. Thank you for your understanding and we look forward to providing a memorable race experience for you.

What is your refund policy?

The City of Oaks Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be canceled prior to November 3, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race. 

How can I change my race distance?

You may change your distance by filling out the change race distance form which will be added to the top of this page closer to race day.

If you have purchased bib mailing, you will have until Friday, October 4th at 12PM ET to change your distance and have it reflected on your mailed bib. You will still be able to change your distance after this deadline, but will then need to attend attend Packet Pick-Up to receive your new bib.

Runners without bib mailing have until one hour prior to the end of Packet Pick-up to change your distance online. If you change your distance during race week, you will need to visit Customer Service at Packet Pick-Up to receive a bib for the correct distance. 

We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

How do I defer my registration?

Per our deferral policy, runners can defer their registration without paying a deferral fee until July 3, 2024 by completing the deferral form. Runners will receive race credit for the amount they paid at registration (minus handling fees).

 

From 7/4/24 to 10/24/24, runners will be able to defer their registration for a fee of $10.00. Runners will receive race credit for the amount they paid at registration (minus handling fees).

 

The deferral window will close at 11:59 PM on 10/24/24. No exceptions to this deadline will be made.

Please note that you will receive race credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race.

What is bib mailing? How can I add it to my registration?

Bib mailing allows you to have your bib conveniently mailed to your door! You can add it to your registration for only $7.99. If you would like to add it after you register, we will have the option to do so closer to race day.

The deadline to add bib mailing is Friday, October 4th at 12 PM ET. Runners with bib mailing will pick up their shirts and medals at the Finish Line Festival on race day.

PLEASE NOTE: Bibs cannot be combined and each runner must purchase bib mailing separately. Shirts and medals will not be mailed. Runners without bib mailing will need to attend the in-person Packet Pick-Up.

When does registration close?

Registration will close one hour before the end of Packet Pick-Up, but we will not have registration equipment available at Packet Pick-Up. You will need to register on your own device and leave ample time to get to Packet Pick-Up before it closes to pick up your bib. 

Is the course USATF Certified?

Yes, the course is certified. The course certifications are:

•Full Marathon: NC21010NW

•Half Marathon: NC21008NW

•10k: NC21006NW

•5k: NC21005NW

Is the course a Boston Qualifier?

Yes, the full marathon course is a Boston Qualifier.

Does the City of Oaks Marathon allow elite entries?

We allow full and half marathon elite entries. Please see the qualifications below:

An elite athlete may receive one comp entry if he or she meets the standards listed below:

• Time standards Marathon: 2:46:00 for males and 3:18:00 for females.
•Time standards Half Marathon: 1:13:00 for males and 1:25:00 for females.
• Runners must have proof of their time. Email info@cityofoaksmarathon.com for details.
• All elite athlete requests must be submitted at least 10 day prior to race day to info@cityofoaksmarathon.com.
•The results must be from the past year to be considered.

Will there be pacers?

We anticipate offering the following pace groups:

• Full marathon: 3:15 | 3:30 | 3:45 | 4:00 | 4:15 | 4:30 | 4:45 | 5:00 | 5:15 | 5:30
• Half marathon: 1:45 | 2:00 | 2:15 | 2:30 | 2:45 | 3:00